В отделе по работе с гостями вы можете получить информацию об отеле и его окрестностях.
|Name||:||Şah İnn Paradise Holiday Village|
|Class||:|| 5 star|
|Award||:||Green Star , Blue Flag Green Key, Clean Pool Certificate, ISO 9001, ISO 22000|
|Address||:||Mavikent Mahallesi Kazım Yeşil Caddesi No:9 Kumluca / ANTALYA|
|Antalya Airport||:||105 km|
|Antalya Center||:||90 km|
|Kumluca Center||:||12 km|
|Location||:||167 000 m2, 400 m plaj|
|CheckIn-CheckOut||:||16.00 - 11.00|
|Beverage concept||:||24 hours|
|Historical sites||:||Demre, Myra, Limyra, Arykanda, Andriake, Olympos, Phaselis, Kekova, Kaş, Saklıkent|
Standard Room : 296 pcs 30 m2
Family Room : 99 pcs 45 m2
King’s Suite : 4 pcs 240 m2
Disabled Room : 5 pcs 30 m2
Total : 404 pcs
ROOM POSITIONS AND FEATURES
Standard Room : Bedroom-Bathroom, One double and one single bed, AC, TV, Minibar, Digital safe deposit box, Direction of Mecca, prayer rug, rosary, Quran, Night lamp, Phone, Wifi, Kettle (Tea types and teaware), Guest amenities, Hair drier
Aile Odası : Bedroom-Bathroom, One double and one single bed, AC, TV, Minibar, Digital safe deposit box, Direction of Mecca, prayer rug, rosary, Quran, Night lamp, Phone, Wifi, Kettle (Tea types and teaware), Guest amenities, Hair drier
Kral Dairesi :3 parents room – 2 living room – 3 bathroom:
Engelli Odası :Parents room – Children’s room – Bathroom and toilet designed at disabled standards.
Your rooms are cleaned every day after 09.00 by the housekeepers. Your sheets and bath towels are replaced every other day. If you do not want your room to get cleaned, please hang the “Please Do Not Disturb” sign that is at the back of your door.
You need to shut down your balcony door to be able to turn on your AC
The information about your TV channels are available on the info in front of your television. Please, avoid changing the settings of your television; there are no more other channels besides the ones written on the info.
Minibars are filled up free of charge upon your first entry.
The local and international calls you will place from your room and other phones in our holiday village is subject to a certain fee to be paid to the reception..
Tatil köyümüzdeki elektrik gerilimi 220 volt olup elektrik kesintisi durumunda jeneratörümüz otomatik olarak devreye girmektedir. Lütfen odanızda ütü ve benzeri elektrikli aletler kullanmayınız.
SAFE DEPOSIT BOX
The safe deposit boxes located in your rooms in our holiday village are free of charge. Please read the box instructions carefully. Our facility may not be held responsible for the loss of cash and valuable items not placed in the box. If you forget your password, please check with the reception.
We have hair driers available in the bathrooms.
You may connect our wireless internet network via your TC identity no.
WAKE UP CALL
You may get help about the wake-up call from our receptionist by dialing 0 on the phone in your room.
You may call the guest relations office for the failures that take place in your room and for your demands
Do no forget to leave your room keys with the reception while leaving our holiday village
FOOD AND BEVERAGE INFORMATION
Breakfast : 07.00-10.00
Late breakfast : 10.00-11.00
Lunch : 13.00-14.30
Dinner : 18.30-21.00
ÇIRALI ÀLA CARTE RESTORAN
You need to make a reservation with the guest relations department for our Çıralı Àla Carte restaurant which offers paid services.
Appetizers are offered at 11.00-16.00 ve 21.00-24.00.
Day-long beverages, ice-cream from 15.00 to 17.00 and cake from 16.00 to 17.00 in our May 1 and October 31st summer concept are offered in Havuz Cafe which serves by the Men’s pool.
We offer beverage services between 19.00 and 24.00 in terrace with a sea view at the upper floor of Havuz Cafe,that is open from July 1st to October 15th within our summer concept.
You may enjoy the beverage services accompanied by live music in Türkü Cafe from 22.00 to 24.00 six days of the week. .
You may enjoy the beverage services in the beach cafes located close to our beaches.
You may receive beverage services for 24 hours at the lobby during your check-ins and check-outs.
In our ladies’ complex, appetizers between 11.00 to 16.00 as well as ice-cream from 13.00 to 15.00, fruit from 15.00 to 16.00 and cake from 16.00 to 17.00 are offered complimentarily within our summer concept from June 1st to October 15th.
RECEPTION – GUEST RELATIONS
Our reception is at your service for 24 hours
Our guest relations Office serve from 08.00 to 24.00. You may get information on our holiday village and its surrounding area from our staff, visit our Office for any wish and complaint, dial 527 and 562 on your phone to reach us. You may communicate your recommendations and views by filling the questionnaires in your rooms.
When you lose your belonging or find another’s, please contact the guest relations Office.
Our pools open at 09.30 and close at 19.00. The required hygiene conditions are provided to prepare the pools for the next day. Please pay attention to the rules set out for your own health and safety in the pools. You are asked not to run around the pools and put glass cups by the pool side. Please avoid unsafe moves such as sliding in a row in pools with slides, sliding in an opposite direction, sliding on feet, sliding from the side protection screens. Your children aged 0 to 3 are asked to put on water-resistant pool diapers.
Males Indoors Pool 1 fresh water pool of 150 m2, 1.40 m deep
Males Outdoors Pool 1 adults’ pool of 2140 m2, 1.40 m deep
1 pool with a slide of 135 m2 , 1.15 m deep
1 fresh water pool of 160 m2, 1.40 m deep
Bayanlar Indoors Pool 1 adet 160 m2 1.40 m derinliğinde tatlı su havuzu
Bayanlar Outdoors Pool 1 salty water adults’ pool of 572 m2, 1.40 m deep
1 pool with a slide of 70 m2, 1.20 m deep
1 mother-children pool of 55 m2 , 1.35 m deep
1 children’s pool of 40 m2, 35 cm deep
In our ladies’ complex, the pools that open at 09.00 am are shut down at 18.00 in order to provide the required hygiene conditions. Please pay attention to the instruction for your own health and safety in the pools. Bonnets are obligatory in the ladies’ pools.
You may only use the Havuz Cafe in your pool or sea suits. Please avoid going to our main restaurant in your wet suits.
You may find all the information about all-day long games, sports competitions, night shows on the guest information boards and our entertainment team.
You may connect our wireless internet network in your rooms and general areas you’re your mobile phones and personal computers
Our disco for ladies are at your service from 23.00 to 02.00 for three days a week.
Our children’s club is at the service of our children aged 5 to 12 from 11.00 to 12.00 and from 15.00 to17.00.
You may leave your kids aged above 3 with our daycare teachers from 9.00 to 12.00 and 13.00 to 16.00
BABY CARE ROOM
When you need space to care for your baby during the day, you may use the baby care room located at the Main Restaurant entry without going to your rooms.
MENS’ BATH – SAUNA
It is at your service from 09.00 to 20.00 every day
LADIES’ BATH – SAUNA
It is at your service from 09.00 to 19.00 every day.
The fitness center offered to you in our holiday village is at your service from 10.00 to 12.00 and 15.00 to 17.00. When you make a request in our guest relations office, the morning hours may be modified. The use of equipment in the fitness center is in your responsibility. Guests aged under 18 are kindly asked not to use the fitness center without their parents.
ASTRO PITCH – BASKETBALL FIELD – TENNIS COURT
You need to make a reservation with our entertainment staff to use the astro pitch, basketball field and tennis court. It is important that you make a reservation for your night time uses to get proper lightening
Please avoid using your white bathroom towels in your room at the beach and by the pool. You may get your colored beach and pool towels by showing your cards from our pool staff and may replace them from 09.00 to 12.00 and 14.00 to 19.00 every day. If you do not remain by your towels that you have placed on the loungers for reservation purposes before 8.30 in our beaches and pools, the towels get removed by our staff and the holiday village administration cannot be held responsible for your lost personal belongings.
You may enjoy playing pool, foosball, playstation in the fun fair in our holiday village by paying a sum
You may enjoy surfing online on our computers in the internet café from 09.00 to 24.00 by paying a sum.
You may have your photos shot by our photographer in the holiday village and have them printed out by paying a sum.
Women’s and men’s hair dressers in our holiday village are at your service.
You may buy newspaper, magazines, postcards, stamps etc. from our shopping mall from 09.00 to 24.00 in our shopping mall.
Nurses offer services for 24 hours in our facility. Doctor’s services are also provided for our guests who request one. The doctor’s services are subject to a standard fee set by the Turkish Union of Doctors and the fee is directly paid to the doctor and not charged to the room’s account
MEN’S SPA- MASSAGE
Massage services are provided at the male SPA center every day from 09.00 to 20.00. You may pay for the massage, bath (scrub) to the receptionist at the SPA center. SPA services are not charged to the room’s account.
LADIES’ SPA- MASSAGE
Massage services are provided at the SPA center in our ladies’ complex every day from 09.00 to 19.00. You may pay for the massage, bath (scrub) to the receptionist at the SPA center. SPA services are not charged to the room’s account.
You may leave the laundries you want washed by marking them on the laundry list and putting them in its bag on your bed. You may find the list and the bag in your wardrobe. Your laundry is picked before 11.00 and returned next day in the evening. Your laundry service is charged to your room account and collected during your check-out.
Service is offered according to the menu card in your room and charged to your room’s account. You just need to dial 531 for your orders.
SPECIAL OCCASION CAKES
The cakes that are made upon your order to celebrate special events such as birthdays, anniversaries are subject to a fee.
The catalogue and price list provided by the company are provided to you for your flower orders
Your medicine request made by phone or directly to the guest relations office is fulfilled from the pharmacy
You may contact the guest relations for your mail deliveries.
À LA CARTE RESTAURANT
You may need to make a reservation with the guest relations department for our Çıralı À la Carte Restaurant by paying a sum.
Please inform the reception 1 day in advance for your late check-outs which are subject to a fee. If we have availability with our room situation, you may pay at 50% discount per person and keep your room by 16.00 the latest.
FOR YOUR GUESTS
You may host your guests who come to visit your during your stay in our facility for 1 hour free of charge
You may ask help from the reception if you need to call a taxi.
RENT A CAR
You may rent a car from Samuka Travel which is a tour company in our facility.
We offer shuttle bus to Antalya Airport in return for a sum every day at 10.00 and free shuttle to Kumluca bus station at 13.00 for free. Our paid shuttle bus from Antalya Airport to our facility departs at 14.00. We kindly ask you to inform the reception 3 days in advance for all your transfer reservations.
Our meeting halls equipped with the latest technology and special technical equipment in line with today’s need are offered to your service for your business and private meetings, seminars, motivation meetings, trainings, congress, wedding and any type of organizations.
Hall sizes and capacity details:
- HALL CINEMA ORDER
- Adrasan 360 people
- Demre 490 people
- Kekova 360 people
- Olimpos 1100 people
Digital Surround Sound System , Dvd Player , Projection Screen , Wi-Fi , Vcd Player , Flipchart , Sound system Video , TV , Clip Microphone , Stage , White board , Cable-free Microphone , Rostrum , AC Table Microphone , Music Broadcast , Laser Remote Control , Light system , Computer projection , Barco vision
Our dear guests;
We have tried to provide you with all the necessary information so that you can make the most out of the opportunities in our holiday village. We ask for your understanding as some of the services and schedules may change according to the season without any prior announcement. All the responsibility concerning the sports activities and water sports activities belongs to the participant.